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Flexel International
is a Leading Manufacturer of
Radiant Heating Products,
whether
it's for Underfloor, Ceiling or Wall
mounted we make
them all!
To help us present
you with relevant information please select one of the
above links. |
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Terms & Conditions |
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Making A Purchase
Orders for Flexel element can only be made via telephone or in writing.
Orders for goods must refer to the Flexel International Ltd Conditions of Sale terms, available on request from Flexel International Ltd.
Delivery Schedule
Delivery will normally be within 28 days. For specific orders on goods to be manufactured delivery dates will be arranged within the contract. Delivery dates are estimates only. You will be informed if there are to be any delays but we will endeavour to adhere to delivery dates.
Back Orders
If your item is not in stock, we will back order for you.
Tax Charges
For orders made from the UK 17.5% VAT is added. All other orders are VAT free and you should inform us of your tax free status or when ordering through the online catalogue click the exempt button to reduce VAT to zero.
Guarantee
Flexel element and cable products carry a 10 year guarantee providing all sales and installation instructions are adhered to. Controls and thermostats usually carry a 1 year manufacturers warranty.
Returns Policy
Items will be refunded or returned if they are found to be faulty or defective. None faulty items returned will only be refunded if in a re-saleable condition, less any carriage costs when supplying the goods. |
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